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How do I reset my password when I can't sign in?

To reset your password, visit our Reset Password page, provide the email address associated with your Alloy account, and click the “Send Password Reset Email” button below. When you request a password reset email, it is important to ensure that there are no spaces after your email address. 

Check your inbox for an email from and follow the instructions you’ve just received. 

If you are still experiencing issues with accessing your account, please contact Alloy’s Support team at If you’re unable to receive your reset email at all, see this article: Where is my password reset email?

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