The Applications section within the Alloy dashboard provides access to all applications which have been created within your account, and allow the ability to build and customize application decisioning rules.
Upon opening the Applications section within the Alloy dashboard, a list of all the customer onboarding application types within "Onboard Applications" will be displayed. These are the decisioning workflows associated with reviewing new customers. These applications will be unique to your organization and depend on your goals for using Alloy.
Types of applications within this list may include applications for checking, savings, credit cards, etc. as shown in the screenshot below:
Viewing a specific application
To see the most current workflow and version history within a specific workflow, click on an application within the above screenshot.
The first section on the following page will display a breakdown of the active version of the application. This section contains:
- Application Token
- Application Secret
- Active Version Name
- Notes (usually the summarized edits made from the previous version, as manually entered by the analyst)
- Services (list of all third party data partners used within the application)
- Outcomes (what final decisions can be reached within the application)
- Tags (the different tags that have been used within the application)
- Changes from the previous version (the automated logged changes made from the previous version)
This example application 'Current Best Practices Application' displays the following information within the active version:
All iterations of an application workflow are automatically preserved as versions, providing a log of every change that has ever taken place. The checkmark next to a specific application version indicates the Active Version of the workflow which is currently running, (version 12 in screenshot below):
Viewing an application workflow
To view and create a new version of an application workflow, click on "View" next to the version you wish to make changes to, as on the screenshot above. A view similar to the screenshot below will then be displayed:
Understanding an application workflow
The application workflow shows a series of third party data providers and decisions which are run in a waterfall from left to right to reach a final decision, known as an outcome.
- The dark green nodes represent third party data source products, such as LexisNexis Instant ID (LNII)
- The white nodes are tags that get flagged as a result of information returned from the data sources and rules built on top of that information, such as "Fraud Risk" or "OFAC Match"
- The light green paths are a visual representation of how these nodes are connected, for example here, information from LNII is used to inform KYC tags
- The workflow builds to a series of Outcomes (e.g. Approve/Deny) which can be viewed on the top right of the workflow when "Outcomes" is opened
Customer information is sent to third party data sources and based on the results from those sources, decisions are made for KYC, AML, fraud and suitability or risk purposes. Based on the profile that is generated about the customer, a decision is made whether to approve, deny or manually review them. These final decisions are represented as Outcomes.
For more detail on the application workflow, see the supporting articles in this section.